Privacy Policy, Terms & Conditions & Refund Policy

Effective Date: March 2026

Welcome to Suman Enterprises. By accessing our website, using our services, or communicating with us, you agree to the policies outlined below.

1. Privacy Policy

At Suman Enterprises, we respect your privacy and are committed to protecting your personal information.

1.1 Information We Collect

A. Personal Information

Full Name
Email Address
Phone Number
Company/Business Name (if applicable)

B. Technical Information

IP Address
Browser Type
Device Information
Website Usage Data (Cookies & Analytics)

C. Service Information

Project Requirements
Communication Records
Payment & Billing Details

1.2 How We Use Your Information

We use your information to:

Provide and manage our digital marketing services
Respond to inquiries and project requests
Improve website functionality and user experience
Process payments and transactions
Send important updates and service notifications
Maintain security and prevent fraudulent activities

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Enhance user experience
Analyze website traffic and visitor behavior

You can disable cookies through your browser settings at any time.

1.4 Information Sharing

We do not sell, rent, or trade your personal information.

Information may only be shared:

With trusted service providers (hosting, analytics, payment processors)
When required by law
To prevent fraud, abuse, or security threats

1.5 Data Security

We implement reasonable security measures to protect your information against:

Unauthorized access
Data breaches
Misuse or disclosure

However, no online system can guarantee complete security.

1.6 Data Retention

We retain personal information only for:

Service delivery purposes
Legal and compliance requirements
Dispute resolution and record keeping

1.7 Your Rights

You have the right to:

Access your personal information
Request corrections
Request deletion of your data
Withdraw consent where applicable

Email: sumanenterprise@gmail.com

1.8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

1.9 Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

2. Terms & Conditions

By using our website or services, you agree to the following:

Services are provided based on mutual discussion and final agreement.
Pricing and service scope may change without prior notice.
Clients must provide accurate information and timely approvals.
Marketing results may vary depending on budget, competition, industry, and other factors.

Limitation of Liability

Suman Enterprises shall not be held responsible for:

Changes in policies of platforms such as Google, Meta, or other advertising networks
Advertising account suspensions or restrictions
Failures of third-party software, tools, or services
Delays caused by client-side approvals or information submission

We reserve the right to modify these terms at any time.

3. Refund Policy

All payments are generally non-refundable.
Refund eligibility depends on the amount of work completed.
Cancellation requests must be submitted before work completion.
Approved refunds will be processed within 7–15 business days.
Setup charges, consultation fees, and service fees are non-refundable.

4. Disclaimer

All services and information are provided on a best-effort basis.

We do not guarantee:

Specific lead generation results
Sales or revenue outcomes
Search engine rankings
Continuous platform performance or stability

Results may vary based on multiple factors beyond our control.

5. Contact Information

Suman Enterprises

Website: https://sumandigitals.shop/

Email: sumanenterprise@gmail.com